FAQs

We make labels, with or without special backings, keychains, zipper pulls and other such from flexible PVC. We also have available a non-PVC resin.

Just chose the contact point that seems the most relevant to your needs, and send us a note.
You can also give us a call at 619•474•1776.

Samples generally within one week of approved artwork. We can turn samples in three days total if pushed, and paid! It may cost you!

Production turn times depend upon your quantity, complexity of the piece, how busy we are, etc. As a rule we turn most orders within 2 weeks. We once started a project on a Tuesday (art approval stage) and the following Monday we shipped 17,000 pieces. They were desperate, and we wanted to help out. Well, we always want to help out, but most people aren’t quite that desperate.

We also work from blanket PO’s with a number of people. They take advantage of quantity pricing by giving us an order that covers their needs for six months or a year. We make and hold the piece for them. We can ship same-day as they call out quantities. This is a great deal for all of us. We get to keep busy when things are slow, and you get volume pricing.

Pieces are priced on a custom basis. The size of the piece, the shape, the number of colors and the design elements all come into play in our quotes. We can quote from faxed artwork as long as we know the overall size of the piece and the color placement. E-mailed files also work just fine. Quotes are good for six months from date of issuance. Art, size and color changes may necessitate a re-quote.

You send us, via fax, or e-mail your design to be quoted – you get a quote in a day – usually a lot less.
You like the quote and our fast service and say, “yup, let’s go ahead”. We take the art and turn it into an art approval; a black and white visual of your label. This is your last free chance to change sizes, color placements, addition or deletions of things like ® and ™ marks, etc. So, be sure of what you are looking at on the art approval! No question is a dumb question; we all had to figure this out sometime!
We hate like the devil (yup, I cleaned that up!) to have people think they understood and they really didn't, and they don't like what they get and then we have to tell them we have to remake the plates, and plates cost us a substantial amount of money, plus there's more Fed Ex, and frequently more art, and all this runs into money; which always reminds me of an old joke of my Dad’s, but it is in really poor taste!
You sign the art approval and fax it back to manufacturing. Without it, we don’t move.

Our artist 'steps and repeats' your design and it is sent via modem (see, we told you we were fast!) to the plate house. If they get it before noon PST, they almost always ship the plate out the same day. It comes Fed Ex. When we get your plate, we proceed with sampling. Colors are already mixed and waiting, kind of like the suitcase of a pregnant lady, and we spring into action.

Samples are made the morning we receive your mold. They are hand-cut as it takes one to two days to get the cutting die. This generally isn’t a problem as customers know their finished product will look even better than the samples – if it is a problem, let us know and we’ll move the die along as quickly as possible. Samples are Fed Exed to you for next day delivery. Sometimes we miss by a day, but NOT VERY OFTEN! We can turn samples in 3 days if necessary, but then you get to pay us even more! Guarantees always cost something!

A sample approval form accompanies your samples. We will not proceed with your production quantities until we have received it back via fax.

You can sew it on, you can radio-frequency weld it on, you can heat seal it on with Bemis heat seal, you can stick it on with pressure sensitive adhesive, you can make magnets, probably some other things we haven't thought of! Here again we have something up our sleeves when it comes to adhesives and magnets. It really works, call us, and we'll share. If you have technical Bemis (heat seal) questions, please let us know and we’ll tell you what we know.

Probably not! About the only thing it doesn't like is heat to the face - then you don't kill it, you just melt it and make it morph into something else. When the Martians land you'll be universally known! You can however, destroy it by burning it. That's kind of a nasty end to a cool label though! Yes, you can wash it, dry-clean it, stone-wash it, acid-wash it and all right, all right, Esteban says we can't be responsible for acid- washing results. But try it, maybe you'll like it!

Se Habla Español et un petite peu de Francais! This is what I'm doing with a degree in languages and from a UC no less! Esteban has a degree in Commercial Art, so I always defer to him on the visual stuff – well, almost always! So call or e-mail us and we'll try to help; we like doing that! We're usually pretty successful too! If you want references to prove the above point, we can provide those as well! We get lots of repeat orders! Those are the best of all! That’s all folks! And thanks for joining us!